Charlotte Dehumidifier Rental

FAQ

Everything people ask before they rent.

If it's not here, call (980) 819-4379. Mon–Sat, 9 AM–6 PM.

Empty room under renovation with a ladder and stripped walls
How fast can you get equipment to me?

Next business day is standard. Same-day when the kit is free and you're inside the 25-mile radius. Call (980) 819-4379 — if I can get it there today, I'll tell you on the phone.

What kind of water damage is this for?

Clean water only: supply-line and pipe leaks, water heaters, dishwasher and washer leaks, fridge and ice-maker lines, roof leaks, AC condensate overflow. If the water came from a sewer line, a toilet bowl, outside flooding or groundwater, or it has been sitting more than 48 hours, or you can see mold, this equipment is not the right tool and I will not rent it for that job. Call a licensed restoration company.

What is in the full kit?

One LGR dehumidifier (~130 pint/day class, built-in pump), four axial air movers (~3,000 CFM each), one HEPA air scrubber (~500 CFM), a wet/dry vac, a 50 ft drain hose, two 12-gauge extension cords, a pinless moisture meter, a thermo-hygrometer and a laminated setup sheet. Enough for one room or one floor of a typical house.

How much does it cost?

Full kit $150/day or $650/week. Pieces rent separately: dehumidifier $85/day, set of 4 air movers $60/day, air scrubber $75/day. The weekly rate kicks in automatically on day 5 — you never pay more than the weekly rate for a week. There's a $300 card hold at drop-off that's released when the equipment comes back in the same shape it left.

How many days will I need it?

Most clean-water jobs caught within a day or two dry in 3–5 days. Hardwood, plaster and thick subfloor take longer. I take a moisture reading at drop-off and again at pickup so you know where you started and where you ended — and you can check it yourself any time with the meter in the kit.

Do you set it up?

I place the equipment where it needs to go, get it running, and walk you through the setup sheet. Takes about 15 minutes. The sheet covers where to point the air movers, how to run the drain hose, and how to read the meter.

Is this a restoration service?

No. This is equipment rental. I do not do demolition, extraction beyond what a wet/dry vac handles, mold remediation, or insurance paperwork. If your situation needs those, you need a restoration company, and I will tell you so.

Where do you deliver?

Anywhere within 25 miles of Gastonia at no extra charge — Gaston County, west Charlotte, Lincolnton, Kings Mountain, Belmont, Mount Holly, and the Fort Mill / Rock Hill / Lake Wylie side of the line. Past that it's $1.50 per mile each way. See the service area page for the full list.

Can I pick it up myself?

Delivery and pickup are included, and it keeps the equipment and the moisture readings consistent, so that is how I do it. If you have a genuine reason to pick up, call and ask.

What is the deposit?

A $300 hold on a credit or debit card at drop-off. It is not a charge. It is released at pickup once the equipment is checked. Damage beyond normal wear, missing items, or a kit that comes back caked in anything it should not have been near comes out of the hold.

How much power does it need?

The full kit running at once pulls about 20 amps. Spread it across two circuits — the dehumidifier on one, the air movers and scrubber on another. The two 12-gauge cords in the kit are rated for it. Please don’t swap in a 16-gauge cord from the garage.

What if I need it longer than I thought?

Call. Extensions are fine as long as nobody is booked behind you. The weekly rate keeps applying.

Do you rent to contractors and property managers?

Yes, and that is most of the business. Same rates. If you run several units or jobs and expect to rent regularly, call and we can talk about standing terms.

Can I text you?

No — phone and the request form only. Call (980) 819-4379, Mon–Sat, 9 AM–6 PM, or send a request through the site and I'll call you back.

Clean water — rent the kit

  • ✓ Supply line and pipe leaks
  • ✓ Water heater failures
  • ✓ Dishwasher, washer, fridge and ice-maker leaks
  • ✓ Roof leaks
  • ✓ AC condensate and drain-pan overflow
  • ✓ Tub, toilet-tank and sink overflows (clean water)

Not clean water — call a restoration company

  • ✕ Sewage or toilet-bowl backups
  • ✕ Outside floodwater, storm surge, groundwater
  • ✕ Standing water that has sat more than 48 hours
  • ✕ Anything with visible mold

This is stated on the kit page and in the rental agreement too, because it matters.

Still have a question? Just call.

Next business day delivery, same-day when available. Mon–Sat, 9 AM–6 PM.

Call (980) 819-4379 Request online